I had the privilege last week to spend a day with a major airline learning from their medical aviation experience and doing a bit of emergency escape training.
Virgin Atlantic have their base just south of London, and for someone who works in the public sector, it seemed like a utopia of office design - the sort of place that appears in glossy magazine spreads about 'the future'. There were bars, and sofas and a huge atrium with indoor trees. I didn't see any actual offices or desks, I think people just go to work, grab a latte and hang out. It may also be where air stewardesses go when they are too pregnant to fly and not pregnant enough to go on maternity leave. I didn't meet Mr Branson, although I heard someone say "... actually it's a big priority for Richard" which was pretty cool! They also had Dyson Airblades in the bathrooms.
Beyond the atrium and the trees and the lattes there was a big (fully carpeted) training hangar where there were several bits of aeroplanes dotted around; a cockpit here, a fuselage there, and even some check-in desks in the corner. The fuselages were fully kitted out with all the seats and toilets and galleys that would be in a proper plane. They even had Upper Class! (Yes, the beds do fully recline, and there is a bar.) Much of the day was spent in seminars, learning about the medical equipment that is carried on board or observing scenario demonstrations. But we did also get a taster of some emergency escape drills, and I guess that is what you'll be interested in ...
I was relaxed in my seat (emergency exit row - better leg room) when the pilot came over the intercom and announced that we would be making an emergency landing in four minutes. Suddenly the Geordie stewardess started yelling, really yelling, "Seat belts on Seat belts ON! SEAT BELTS ON!"
The significance of my chosen seat became immediately apparent. She strapped herself into the rear-facing seat opposite me and continued to shout:
"When we land IF I am injured YOU must remove me from my seat and place me in your seat. You must check if it is SAFE to open the door. If it is safe you must open the door by TURNING THE HANDLE. You two leave the plane and stay at the bottom of the slide to guide others away. You two stay at the top of the slide to help others out. If it is UNSAFE to open the door you must find another exit and TAKE ME WITH YOU!"
I'm not often in the situation where there is someone yelling at me, continuously. It was a bit of a shock. Once the initial instructions had been shouted, panic was avoided in the pre-impact minutes with a compulsory and compellingly urgent quiz. "YOU! How do you remove my seatbelt?" "YOU! How do you open the door?" "YOU! How do you deploy the slide?" I forgot all about the imminent crash (which apparently was the point). There was an angry Geordie about to ask me a question and I wasn't sure I'd know the answer.
After the impact, there was an actual escape slide to go down, from the height of a
747. It is higher than it looks, and as much fun as it looks. You go really
fast at first, then there is a bit of grippy material near the bottom
that gives you a wedgie and tips you up on your feet.
In the water-landing drill (imaginary water, but still scary) I was dead fast with my life jacket, and was given the job of organising everyone along the raft in a row. Then the shouty Geordie arrived on the raft and I realised that, even after the escape, she was still in charge and would be the one sharing out the water and the glucose tablets over the next few days.
Brilliant fun, really interesting to see how much you can remember under pressure and how disorientation and unfamiliarity affects your actions in stressful circumstances. There was noise and smoke and a shouty Geordie to contend with, all pretty realistic. I feel prepared for the worst and I have a new admiration for airline staff who are really well trained, really highly skilled, and will get you out alive!